It’s better to have it and not need it rather than need it and not have it. This statement rings true about numerous instances in life and includes having an HVAC contractor that can perform quality work. Having an HVAC contractor on speed dial isn’t necessarily something that individuals think about until there are air conditioning repair or furnace repairs needed. When HVAC repairs or servicing are needed, finding the right HVAC contractor for your home or business can be a daunting task, but with the right process, it can be simple to find a heating and air company that can provide professional service and affordable prices.

Do Some Basic Research

Using your favorite search engine, you can aquire a wealth of information about license and insurance requirements for HVAC contractors in your state. Additionally, knowing what type of HVAC system is currently installed and the maintenance history of your heating and air system can help you better understand your heating and cooling needs.

Obtain Referrals from Friends or Family

Whether you are seeking an attorney or an HVAC services company, starting with referrals from friends and family is a tried-and-true method of finding an outstanding match to your needs. The beauty of asking your closest confidants for a professional recommendation is the honest appraisal you’ll receive.  Whether the job was done right or wrong, you can be sure you’ll receive the “no spin” version of events from those closest to you. If referrals from friends or family fail, you can typically receive excellent referrals from your local trade organizations, such as the TN Association of Plumbing, Heating, Cooling Contractors.

Ask about Licensing Requirements

It’s quite common for HVAC contractors to work under the radar without the proper state HVAC contractor license and/or required insurance. Depending on the work, an HVAC contractor may be working on your gas lines, reconfiguring electrical equipment, or repairing your plumbing. Having a license shows that the individual is both qualified and has the expertise to accomplish the job properly and safely. Additionally, numerous states require a contractor to work as an apprentice for several years before starting their own company which ensures they have worked on a variety of systems and know what they are doing. After all, you wouldn’t want to hire someone who isn’t properly disposing of refrigerant or who may forget to close off your gas line. Professional HVAC service companies will typically include their license information on their website. If not, ensure you ask for proof of license and insurance as there’s no guarantee your HVAC work will be done properly without this. Notwithstanding, it will leave you with no recourse if it isn’t.

Ask About Service Contracts

Enrolling in an HVAC service contract program gives you additional peace of mind in knowing that your HVAC equipment is in capable hands. Also, having a service contract in place ensures that your HVAC system will receive the necessary servicing that will keep it running longer, protecting your home investment. Service contracts work two-fold as well in helping you know exactly what you are receiving for your money by outlining the services to be performed in writing.

Beware any HVAC Company that Gives You a Bid Over the Phone

Because no AC or heating system is the same, a contractor needs to inspect your HVAC unit to properly diagnosis issues of your heating and air unit. An HVAC contractor needs to look at many different factors that cannot be assessed over the phone and therefore should visit your home before giving you a bid in writing. While some companies have an initial “house call” or service fee to cover the cost of an HVAC technician to come out to your home, never deal with a contractor that attempts to give you a bid for all the work over the phone. There is a good chance they are either inexperienced or are trying to escape legal liability for the services that they offer you.

Inquire about Rebates and/or Tax Credits

If you are installing new heating and cooling equipment in your home or business, you may qualify for federal or state rebates or tax credits. An experienced HVAC company will be familiar with this information and be able to give you the proper documentation at the end of the job to take advantage of these money saving offers.

Call the HVAC Pros

City Heat and Air is a licensed, insured, and bonded HVAC company serving Knoxville and East Tennessee for over 50 years. We offer name brand HVAC units, parts, and accessories, no-hassle annual inspections and service plans, and 24/7 emergency services to cover all your HVAC needs. Contact us today at 865-938-1005 or click HERE to contact us online.